Customer Feedback - WhyNotAlpacas

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WhyNotAlpacas Customer Feedback

Mia and Simon Foy - Posted on: Monday 18th of May 2020 at 09:42am

Both Robin and Caroline were incredibly kind and beyond helpful. We needed to export our new guys to Ireland which gave Robin more work than normal. He was on top of everything without delay. The five alpacas we bought were the most gentle and calm alpacas we have ever had. Straight off the delivery vehicle, they were inquisitive and very trusting. We have had alpacas for many years and this was by far our best experience. All five are doing very well and remain very easy to handle and a lot of fun to watch. What quirky personalities! Thanks so much Robin and Caroline.


John & Deborah - Posted on: Wednesday 31st of May 2017 at 05:27pm

We bought our first two alpacas from WhyNot Alpacas some 8 years ago. They came into our lives one grim February day, and they and their colleagues have been a joy ever since - to us, and to all the walkers, friends and neighbours who’ve come to know and love them. They’ve been amazingly easy and robust, smiling through all the wind, rain, snow and (very occasional) sun our very exposed spot has thrown at them, as well as at all the cameras pointed their way over the years. In fact I’m writing now as we’ve just had our first, thankfully minor, health issue in 8 years (which speaks of very solid stock!) and wanted to say a big ‘thank you’ to Robin and Caroline who were, as ever, on hand with advice, reassurance and care - an after sales service second to none. There’s a pic of our first two boys on this website, titled ‘Bring me sunshine’ – and that’s just what they’ve all done.


John and Tracey Holmes - Posted on: Tuesday 09th of May 2017 at 07:27pm

Our whole experience with looking into and buying alpacas was seamless with all the help and advice from Robin and Caroline. The alpacas have settled down nicely into their new home and if we encountered any concerns or had any questions we know we could call upon them.


Ellie, Sue and John - Posted on: Sunday 10th of July 2016 at 09:38pm

We made an appointment for 4.00pm and as soon as we were welcomed by Robin and Caroline, we all immediately felt drawn in to the wonderful world of alpacas. We rapidly realised what intelligent, inquisitive and charming creatures alpacas are. We were shown around by two very knowledgable and enthusiastic experts who were clearly passionate about their animals and the properties of their fleece. The experience was so much greater than any possible expectations before we arrived - we haven't stopped telling people about it since!


Jane and Dave Smith - Posted on: Thursday 07th of April 2016 at 11:22am

When we moved to our new home we considered various options for the small field attached to the house. When someone suggested Alpacas we did our research and phoned Why Not Alpacas. Robin and Caroline invited us to visit to meet their herd. Robin and Caroline were so welcoming; their hospitality, knowledge and advice was second to none. And the Alpacas - WOW what wonderful creatures, they were absolutely adorable and the best stress relief imaginable. Their inquisitive nature and beautiful big eyes are hard to resist. By the end of our visit we had decided to purchase 3 of the young male Alpacas.

Robin and Caroline welcomed us back a couple of weeks later to participate in some basic Alpaca training with ‘our boys’. The highlight was putting collars on the boys and taking them for a short walk. We left feeling completely chilled out but also very excited at the prospect of having our own Alpacas.

We took delivery of our boys 9 days ago and they are a complete delight. They already come over to be hand fed by us. They have attracted many visitors and are giving a lot of people a lot of pleasure when passing by. Our neighbour called by to tell us how much they enjoy watching them.

Robin and Caroline have been fantastic and are still there to give us any advice should we need it. We really appreciate their continued support, thank you.


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**Note: Our Best Feedback So Far came, via his Mother, from a small boy, who was reported as having said, in the car on the way home from Ghyllas : "I wish I could photocopy that day and have it again"!

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